Privacy Policy

1. Information we collect

Information you give us. When you use a form on our site, we collect the details you enter:

• Newsletter (Conflict • IO): first name, last name, and email address
• Executive Coaching waitlist: first name, last name, and email address
• Conflict Management Certification waitlist: first name, last name, email address, and optionally your organization and role
• Speak Off Script waitlist: first name, last name, and email address

If you email us, submit a speaking or podcast request, or otherwise contact us, we collect the information you choose to share.

Information collected automatically. Like most websites, our hosting provider automatically receives basic technical information when you visit, such as your IP address, browser type, device type, and the pages you view. We do not currently use advertising or cross-site tracking tools.

2. How we use your information

• To send you the Conflict • IO newsletter and related updates you signed up for
• To follow up about waitlists, programs, events, and services you asked about
• To respond to your questions and requests
• To operate, maintain, secure, and improve our website
• To comply with legal obligations

3. How we share your information

We do not sell or rent your personal information. We share it only with service providers that help us run our business, and only as needed for them to provide their services to us:

• Wix, which hosts our website and stores form submissions, contacts, and email marketing data
• Monday.com, which processes speaking and podcast requests submitted through our booking forms
• YouTube, which provides videos embedded on our site. Videos load only when you press play, and YouTube’s own privacy policy applies to that content

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transfer such as a merger or acquisition.

4. Email communications

If you subscribe to our newsletter or join a waitlist, we’ll email you about the topics you signed up for. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may still send occasional non-marketing messages, such as replies to your inquiries.

5. Cookies and local storage

Our site stores a small, anonymous identifier in your browser so our forms can submit securely. It does not identify you personally. Our hosting provider may also use essential cookies to deliver the site. You can clear or block cookies and site data in your browser settings, though some features, such as our forms, may not work as expected.

6. How long we keep information

We keep your information for as long as needed to provide the newsletter, programs, or services you requested, or until you ask us to delete it, unless a longer period is required by law.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain uses, and to request a copy of your data. Residents of places such as the European Union, the United Kingdom, and California may have additional rights under laws like the GDPR and the CCPA.

To make a request, email us at team@conflictish.com. We’ll respond within the time required by applicable law, and we won’t treat you differently for exercising your rights.

8. International visitors

We are based in the United States, and our service providers may process information in the United States and other countries. By using our site, you understand that your information may be transferred to and processed in countries whose data protection laws may differ from those where you live.

9. Children’s privacy

Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we’ll delete it.

10. Security

We use reputable service providers and reasonable safeguards to protect your information, including encrypted connections to our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Links to other sites

Our site links to other websites, such as our online store, social media profiles, Amazon, and the University at Buffalo. Their privacy practices are governed by their own policies, and we encourage you to review them.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.

13. Contact us

If you have questions about this Privacy Policy or your information, contact us at team@conflictish.com.